Organisations increasingly have a wealth of diversity in their staff, customers, suppliers and other stakeholders. The need to understand diversity and to be able to include diversity as part of the work-place culture is becoming increasingly important.
A diverse team with unique individual perspectives can deliver exceptional results. Having such a team calls for a range of strategies and keen self-awareness.
The knowledge, skills and techniques introduced on the course aim to enhance
delegates respect and acknowledgement of other’s intrinsic value and contribution.
As well as increasing staff’s awareness of diversity and the advantages diversity can bring to their teams and to their organisation.
This workshop can be taken as part of a six course Management development programme aimed at managers and team leaders who want to gain skills to improve efficiency and effectiveness for themselves and their team. For more details of this programme click here.
- Valuing differences
- Understanding the benefits
- Accepting other perspectives
- Giving feedback to those who are different from you
- Managing diversity related conflict
- Confronting inappropriate behaviour
- Listening to others
Who should attend?
The course will benefit anyone who manages a team.
Facilitated by Charlie Dalton, Zest Training
You may qualify for a management capability subsidy towards the cost of this course.
This funding is available to management staff and business owners. For more information contact – firstname.lastname@example.org
Presenter: Charlie Dalton, Zest Training
Contact details:email@example.com 021 121 3417